New Customer Registration

METHOD 1

Registration through Mobile Application

City Express Mobile application is available in both Apple Store and Google Play. You can simply register as a new member. Applying for membership will be completed in less than 15 minutes

Procedure

Download `CITY EXPRESS JAPAN` Mobile Application
Enter sender and receiver’s information
Identity Verification and examination
After completion of registration, you will get confirmation email and get City Remit Card (If receiver is your own bank account or family members). Also, there is a chance of rejection.

Acceptable Identity Verification Documents are:

[Foreigner] Resident Card

[Japanese] Driving License

Watch Video:

METHOD 2

Application at the Counter (Same Day)

Please visit Counter. Submit ID card with membership application form to counter staff. Membership registration will be completed on the same time.

[Foreigner] Resident Card

[Japanese] Driving License

METHOD 3

Registration by Post (at least 7 days)

We will mail you a non-transferable simple registered mail to the address written in your identity confirmation document. You have to sign and return us the membership application form. Once received at City Express Japan office, registration is completed.

Procedure:

Download application and usage terms. If you cannot download contact us, we will send form to your address.
Write sender and receiver`s information and sign on the form
Attach copy of residence cards; Original Juminhyo/certificate of residence with application form and post it to Head Office Address
You will receive Welcome Letter via nontransferable simple registered mail

[Foreigners]Residence Card(Both side copy)+Original Resident Certificate (Juminhyo)

[Japanese]Driving License(Both side copy)+Original residence Certificate (Juminhyo)

New Customer Registration

METHOD 1

Registration through Mobile Application

METHOD 2

Application at the Counter (Same Day)

METHOD 3

Registration by Post (at least 7 days)

Download "City Express Japan" mobile application

General Useful Links

CONTACT US

HEAD OFFICE ADDRESS